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Open the legal terms first

66bb puts account terms, privacy rights, cookie choices and legal contact paths in one place so you can read the rules before opening your account.

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66bb Open the legal terms first
CONTACT ROUTES

Ask us about legal matters

Legal questions should not sit in a general chat queue without context. Use the route that matches your request so we can identify your account, keep a written trail and send the…

Legal email request Use the email address shown in your account centre when you need a written answer about terms, privacy or data records. Include your account ID, the date of the issue and screenshots only when they relate to the legal question.
Live chat handoff Start in live chat when you need routing, then ask for a legal handoff. Our agent will confirm the account name, summarise the issue and move the case to the team that handles policy requests.
Account request form Use the account form for correction, access or deletion requests tied to your personal data. The form helps us verify ownership before we change records or explain why a record must be kept.
DATA CARE

Control your data and records

Our legal handling covers the full account record, from sign-in logs to wallet references and privacy requests.

Data we collect

We collect account identifiers, contact details, device logs and wallet records needed to run your account and answer legal requests.

Cookie choices

Cookies help keep sessions active, remember language choices and flag unusual account access.

Account security

Password resets, device changes and payout requests may trigger extra checks.

Record retention

We keep account and wallet records only for periods tied to legal duties, dispute handling and security checks.

Correction requests

If your name, contact detail or account record is wrong, tell us through the account form or legal contact path.

Legal escalation

Complex requests, court papers or regulator letters should be sent through the legal contact route rather than general chat.

Read legal answers before joining

These answers explain how our legal terms affect your account before and after you join. They focus on privacy, access, data changes, cookies, payment records and contact routes. If your situation involves a court order, regulator letter or a dispute, use the legal contact path so we can respond with the right record attached.

The terms on this page apply to your account use, privacy requests, wallet records and contact with us. Access and eligibility depend on local law and are available where local law permits.

We keep account identifiers, contact details, login records, wallet references and messages needed for account service, security checks and legal duties. We avoid collecting unrelated documents unless a specific account check requires them.

Yes. Use the account form or legal contact path and explain which record is wrong. We may ask for proof of identity before changing data so the correction is attached to your account only.

Cookies support session security, language choices and account verification. You can adjust browser settings, but some account actions may need session cookies so we can confirm that the request comes from you.

These names may appear in legal records when a wallet transaction needs to be traced. We use them as context for receipts, bank references and support cases, not as separate legal terms.

Send the request through the account form or the legal contact route shown in your account centre. We verify ownership first, then explain what can be shared, changed or removed under applicable law.

We update the wording on this page and aim to show the latest change date. For legal certainty, read the current terms before you join or before making an account request.

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